Complete professional experience

Engineering depth.
Leadership at scale.

More than 15 years translating mission and business requirements into secure infrastructure, capable teams, and measurable operational results.

Career History

Experience built from the mission outward.

Select a position to review responsibilities, measured outcomes, and the technology behind the work.

Dec 2023 — Jun 2024TelosFairbanks, AK

Unified Communications Engineer, RS3

Engineered resilient unified communications services and enterprise voice modernization in a DoD environment.

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Selected results

  • Directed migration from legacy voice to VoIP, transitioning more than 10,000 users with zero downtime.
  • Enforced DoD compliance across VPN and remote systems, achieving zero audit findings.
  • Authored VoIP technical standards that reduced issue-resolution time by 25%.
  • Delivered more than 20 training programs for 200+ personnel, improving operational readiness by 30%.

Technology & scope

Cisco CUCMUCCXUnity ConnectionWebexTMS and PCDPrime InfrastructureVoIP / VTCCisco Meraki
Aug 2018 — Dec 2023Central Texas AgencyAustin, TX

Technology Support Officer

Owned secure workplace technology, infrastructure improvement, and continuity planning for a 150-person organization.

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Selected results

  • Built secure hybrid-work infrastructure for more than 150 employees, maintaining full business continuity during the pandemic.
  • Directed a $500K communications upgrade aligned to operational and business needs.
  • Engineered IT systems that reduced latency by 25% and improved customer-service delivery.
  • Advised leadership on modernization strategy while mentoring junior engineers.

Technology & scope

Microsoft 365Active DirectoryCisco MerakiHybrid-work infrastructureVendor managementTechnology budgeting
Oct 2013 — Aug 2018GovCIOFayetteville, NC · Deployed

System & Network Administrator / Lead

Delivered secure network, VoIP, and video-teleconferencing capabilities across NATO and DoD theaters.

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Selected results

  • Directed secure VoIP and VTC deployments across NATO and DoD theaters, sustaining high availability and mission readiness.
  • Conducted enterprise infrastructure assessments that drove design improvements and reduced outages by 30%.
  • Served as a subject-matter expert to project leadership, training junior engineers and accelerating delivery timelines.

Technology & scope

Cisco Unified CommunicationsVoIP / VTCSecure networkingVMwareCOMSEC-aligned operationsDeployed mission support
Feb 2009 — Oct 2013U.S. Army — 1st Battalion, 75th Ranger RegimentSavannah, GA · Global deployments

Senior LAN Manager / Site Lead

Led tactical and enterprise communications supporting Ranger, joint, and interagency missions in high-threat environments.

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Selected results

  • Managed more than 500 systems, 1,000+ user accounts, and $2.2M+ in tactical communications equipment with 100% accountability.
  • Delivered secure and non-secure network communications for Ranger Battalions, joint partners, and interagency teams in combat environments.
  • Supervised and mentored junior technicians, enabling reliable mission handoffs and sustained operational readiness.

Technology & scope

Tactical communicationsSecure and non-secure networksCisco networkingWindows and Active DirectoryAccount managementEquipment accountability